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Cookie Policy

Last updated: December 2024

1. What Are Cookies?

Cookies are small text files that are stored on your computer or mobile device when you visit a website. They help websites remember information about your visit, such as your preferred language and other settings, to make your next visit easier and the site more useful to you.

2. How We Use Cookies

Hebrasolda uses cookies to enhance your browsing experience, analyze website traffic, and provide personalized content. We use cookies for the following purposes:

  • Essential website functionality
  • Remembering your preferences and settings
  • Analyzing website performance and user behavior
  • Providing relevant content and advertising (with your consent)
  • Security and fraud prevention

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are necessary for our website to function properly and cannot be disabled. They include:

  • Session cookies: Enable you to navigate through our website
  • Security cookies: Authenticate users and prevent fraudulent activity
  • Load balancing cookies: Distribute website traffic across our servers
  • Cookie preference cookies: Remember your cookie consent choices

3.2 Performance and Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting anonymous information. We use this data to improve our website's performance and user experience.

  • Google Analytics: Tracks website usage and visitor behavior
  • Performance monitoring: Identifies technical issues and loading times
  • Heatmap tracking: Shows how users interact with page elements

3.3 Functionality Cookies

These cookies allow our website to remember choices you make and provide enhanced features:

  • Language preferences
  • Form data retention (for convenience)
  • Chat widget functionality
  • User interface preferences

3.4 Marketing and Advertising Cookies

These cookies are used to deliver relevant advertisements and track advertising campaign effectiveness. They are only used with your explicit consent.

  • Social media cookies: Enable sharing content on social platforms
  • Advertising cookies: Show relevant ads based on your interests
  • Remarketing cookies: Display our ads on other websites you visit

4. Cookie Duration

4.1 Session Cookies

These cookies are temporary and are deleted when you close your browser.

4.2 Persistent Cookies

These cookies remain on your device for a specified period or until you delete them. Our persistent cookies typically last:

  • Analytics cookies: 2 years
  • Functionality cookies: 1 year
  • Marketing cookies: 30 days to 2 years (depending on the specific cookie)
  • Preference cookies: 1 year

5. Third-Party Cookies

Some cookies on our website are set by third-party services. These may include:

5.1 Google Services

  • Google Analytics: Website traffic analysis
  • Google Maps: Location services and mapping
  • Google Fonts: Web font loading

5.2 Social Media Platforms

  • Facebook: Social sharing and remarketing
  • Twitter: Social sharing features
  • LinkedIn: Professional networking and sharing
  • Instagram: Photo sharing integration

5.3 Other Third-Party Services

  • Payment processors (for secure payment handling)
  • Customer support chat systems
  • Email marketing platforms

6. Managing Your Cookie Preferences

6.1 Cookie Consent Banner

When you first visit our website, you'll see a cookie consent banner allowing you to:

  • Accept all cookies
  • Accept only necessary cookies
  • Customize your cookie preferences

6.2 Changing Your Preferences

You can change your cookie preferences at any time by:

  • Clicking the "Cookie Settings" link in our website footer
  • Clearing your browser cookies and revisiting our site
  • Using your browser's cookie management settings

6.3 Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

  • Block all cookies
  • Accept only first-party cookies
  • Delete existing cookies
  • Receive notifications when cookies are set

7. Browser-Specific Cookie Management

7.1 Google Chrome

  1. Click the menu button and select "Settings"
  2. Click "Privacy and security" then "Cookies and other site data"
  3. Choose your preferred cookie settings

7.2 Mozilla Firefox

  1. Click the menu button and select "Options"
  2. Select "Privacy & Security"
  3. Under "Cookies and Site Data," choose your preferences

7.3 Safari

  1. Go to Safari menu and select "Preferences"
  2. Click the "Privacy" tab
  3. Choose your cookie and website data preferences

7.4 Microsoft Edge

  1. Click the menu button and select "Settings"
  2. Click "Cookies and site permissions"
  3. Manage your cookie settings

8. Impact of Disabling Cookies

While you can disable cookies, doing so may affect your experience on our website:

8.1 Essential Cookies

Disabling essential cookies may prevent:

  • Proper website functionality
  • Form submissions
  • Security features
  • User authentication

8.2 Other Cookies

Disabling non-essential cookies may result in:

  • Less personalized experience
  • Repeated requests for information
  • Limited analytics for website improvement
  • Less relevant advertising

9. Cookies and Personal Data

Some cookies may process personal data. When this occurs:

  • We follow our Privacy Policy guidelines
  • We ensure appropriate consent is obtained
  • We maintain security measures to protect your data
  • We only retain data for as long as necessary

10. Children's Privacy

Our website is not intended for children under 16. We do not knowingly collect data from children through cookies. If you believe a child has provided information through our website, please contact us immediately.

11. International Transfers

Some third-party services that set cookies may transfer data internationally. We ensure these transfers comply with applicable data protection laws and include appropriate safeguards.

12. Updates to This Policy

We may update this Cookie Policy to reflect:

  • Changes in our cookie usage
  • New third-party services
  • Legal or regulatory requirements
  • Technology updates

We will notify you of significant changes by:

  • Updating the "Last updated" date
  • Displaying a notice on our website
  • Sending email notifications (for major changes)

13. Contact Information

If you have questions about our use of cookies or this Cookie Policy:

Hebrasolda Cleaning Services
123 Cleaning Street
London, UK SW1A 1AA

Email: [email protected]
Phone: +44 20 1234 5678

Data Protection Officer: [email protected]

14. Useful Resources

For more information about cookies and online privacy:

  • Information Commissioner's Office (ICO): ico.org.uk
  • About Cookies: allaboutcookies.org
  • Your Online Choices: youronlinechoices.eu
  • Network Advertising Initiative: networkadvertising.org

Cookie Settings: You can update your cookie preferences at any time by using our cookie management tools available on this website.

Hebrasolda

Professional cleaning services across the UK since 2010

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Contact Info

📍 123 Cleaning Street
London, UK SW1A 1AA

📞 +44 20 1234 5678

✉️ [email protected]

© 2024 Hebrasolda. All rights reserved.